2021 POLICIES

GROUP CLASSES

PAYMENTS 

Payment for class is due in full upon approval of registration.  You will be sent an invoice through Square that you can pay online.  

REFUNDS/ WITHDRAWLS FROM CLASS

Notice to withdraw from a class with more than 2 business days' notice will result in a full refund.  Notice of intent to withdraw from a class with 2 business days' notice or less will result in a 50% refund.

Refunds will not be given for withdrawals on the same day a class starts or after the class has started.  Requests to switch to another class cannot be made without a new payment. Payments for group classes cannot be credited towards private lessons.  

MAKE UP CLASSES

Make ups for missed sessions are not available, unless I cancel a class for bad weather, or if your dog contracts Kennel Cough.  In these cases, every reasonable attempt will be made to help you make the class up.

If your dog cannot come to class, you can come without your dog so that you do not miss class material.  If you cannot make it to class, you are welcome to send your dog to class with a friend, or other helper so your dog does not miss class.  Courses will not be pro-rated for missed classes.

WEATHER POLICY

Class may be canceled for bad weather.  You will be notified by email if a class is canceled.  If a class is canceled for bad weather, a make-up session will be scheduled.  If you cannot attend the make up session, every reasonable attempt will be made to help you make the class up. 

COVID

I want you to feel safe when you come to class.  The facility is 5,600 sq ft of open warehouse space.  When the weather allows, the roll up doors and windows will be open for fresh air.  On very hot or cold days, doors will be kept shut.  Surfaces are regularly wiped down with disinfecting wipes.  The facility is cleaned/ sanitized daily for the health and safety of both dogs and people.  

If you are fully vaccinated against Covid-19 you may come to class without your face mask.  Unvaccinated children and adults must continue to wear facemasks.  If you are fully vaccinated and prefer to still wear your mask, you are most welcome to do so.  I am fully vaccinated and frequently still prefer to wear my mask indoors.  The mask policy is subject to change as the status of the pandemic changes.  Two people per dog are welcome to attend class.

Anyone who is repeatedly coughing, sneezing or who exhibits any symptoms of illness will be asked to leave class. If you have been in contact with anyone who has Covid-19 within the last 14 days, please do not come to class.